Client: RTG Automotive
Industry: E-Commerce Vehicle Parts Retailer
Location: UK
Overview
RTG Automotive is a leading e-commerce retailer specialising in vehicle parts, with over 6 million parts listed across six different eBay stores. Despite their success, they faced significant challenges due to their reliance on Excel for data management.
Challenge: Inefficient Excel Processes
RTG Automotive encountered several limitations with their existing Excel-based processes:
Frequent row limit issues
Files taking over 10 minutes to open
Tasks consuming hours due to the complexity of large files
The Managing Director, Phil, highlighted that updating stock quantities across their six eBay stores was particularly time-consuming, consuming up to 6 hours per day. This task was complex and required specialised knowledge, making it a source of frustration for the team.
Solution: Bespoke Stock Management Application
To address these challenges, we collaborated closely with Phil to understand RTG's complete business processes and data flow. We recorded their stock updating procedure to ensure we had a comprehensive reference for developing the solution.
Key Features of the Application:
Automated Stock Updates: The application processes stock data across all six eBay stores, significantly reducing manual input.
User-Friendly Interface: The new system allows any team member to update stock quantities, eliminating the need for specialised knowledge.
Seamless eBay Upload Files: After processing, the application generates eBay upload files for each store, ready for easy integration.
We conducted random reliability testing to ensure the solution was both accurate and dependable. Once the client was satisfied, we put the application into production.
Results: Transforming Efficiency
With SpeedSheet’s bespoke application, RTG Automotive transformed a 6-hour per day task into a streamlined process that takes just 10 minutes. This solution not only simplifies stock management but also empowers other team members to perform the task, greatly enhancing overall efficiency.
Conclusion: Driving Operational Excellence
By automating their stock management processes, RTG Automotive can now focus on scaling operations and improving customer service. SpeedSheet's solution has eliminated the complexities of Excel, enabling RTG to manage their vast inventory with ease.
Ready to Streamline Your Operations?
Contact SpeedSheet today to discover how we can help automate your business processes and enhance your operational efficiency.
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